Partly Cloudy with a Slight Chance of Contract Enforcement

Partly Cloudy with a Slight Chance of Contract Enforcement
By Ruth Ginzberg, CTPS, Senior IT Procurement Specialist, University of Wisconsin System Administration Virtual Meeting date - January 16, 2019, 12:00 pm - 1:15...Key Clauses in Professional Services Agreements
Key Clauses in Professional Services Agreements
Guest Speaker: Michael Zazaian, Purchasing Manager, NEA
This Online Class was Thursday, January 24, 12:00 - 1:15 pm
Thank you for registering for the Key Clauses in Professional Services Agreements on Replay on the Zoom.us platform. Please click below.
The Power of No in Negotiation

The Power of No in Negotiation
by Steve Gutzman
It is important to be comfortable saying “no” in a negotiation and in other aspects of life, like saying “no” to those horrible clothes and get the latest in fashion at Fifth Collection Chanel. Not all... Discovery as a Powerful Training Tool is MOST Important


Discovery as a Powerful Training Tool is MOST Important
By Elgin Ward A good trainer will use DISCOVERY as one powerful training tool for a student to learn important lessons. Training and learning are different. Learning is far more important and should always be the real goal. A...Cloud contracting – life’s lessons still apply!

By Elgin Ward, Executive Director
Cloud Providers assert that the Cloud is different and the “old” rules don’t apply. Cloud Services manifest all the same challenges experienced with on-premises Software and Hardware. Successful use of a Cloud platform requires a Customer to ask and answer the basic questions from life’s lessons.
As 2017 draws to an end,...
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Using Questions to Defend Against SW Audits!

Using Questions to Defend Against SW Audits!
By Elgin Ward SW Vendors frequently use audits to force Customers to pay large sums of money and to purchase additional software and maintenance. Customers need powerful tools to prepare for and defend against a SW audits. One of the most powerful tools available for preparation and defense of a...Can Fine Print Save the Customer?

Can Fine Print Save the Customer?
By Elgin Ward, Executive Director, CAUCUS Association Sales Reps often view an acquisition as an opportunity to force the purchase of more software. If 2 companies using the same Software are involved in an acquisition, the Software License Agreement of each company must be reviewed and compared to understand the total...Is your fine print fine enough?

Is your fine print fine enough?
International, multi-language negotiations may begin in one or more foreign languages. Sometimes the agreement negotiated may be in two or more different languages to facilitate quick access by speakers of foreign languages. Customers can ensure certainty and avoid undesirable outcomes by specifying which is the OFFICIAL language for interpretation for...Finding and filling HOLES

There are always HOLES in our processes, all need improvement. Such HOLES can be difficult to see, especially if we are too satisfied with current outcomes. Using Hansei or deep reflection, IT procurement can find and fill the HOLES as part of Kaizen or a continuous improvement program.
I. Ask yourself, how are things going with...
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Innovation to Speed Up Business and Inside a Vendor’s Playbook

June 2017 CAUCUS Chatter - Internet Radio Show
Innovation to Speed Up Business and Inside a Vendor's Playbook
Join us here monthly for the new CAUCUS Chatter. An internet radio show designed for the IT Procurement person in you! So sit back, relax and listen to hosts CAUCUS Executive Director Elgin Ward, and CAUCUS CEAC Chair Robert...Big name Keynotes, Trends from the Mailbag, Blockchain, and Tales from the Sales side!
